Our Services

At present, waiting times for certain services can be quite lengthy. The practice does not have access to individual waiting times, however we do understand that patients may want to know how long the referral time is.

Please find below the telephone numbers for different outpatient services in our area:

• ​NBT General Outpatients (Cossham, Southmead): 0300 555 0103
• NBT Radiology: 0300 300 0089
• UHB General Outpatients (Bristol Children's Hospital, St Michael's Hospital, Bristol Royal Infirmary, Bristol Haematology & Oncology): 0117 342 6888

Additional information can be found on the NHS website

If you have opted to receive communication by text, then we will notify you of your booking referral via the mobile number registered in your medical records. Elderly patients, those with communication needs or patients who have opted out of text communication will continue to receive booking referral information by post.  We would like to remind patients that it is important to tell us of any changes to your telephone number or address. You can also tell us at any time if you would like to change your communication preference. 

From September 2024, it will be mandatory for our GPs to refer all patient deaths to the Medical Examiner Service.

The Medical Examiner Service has been introduced to increase understanding and offer peace of mind for families. Medical Examiners are independent, senior healthcare practitioners who come from a range of clinical backgrounds and have received specialist training to fulfil this role.

They explore each situation to check that the person who passed away received satisfactory care. They also make sure that the cause of death has been recorded accurately, and whether the Coroner needs to be notified.

They do this by reviewing the person’s medical records and communicating with the GP who looked after them. If the Medical Examiner has any concerns about the quality of care, or if they feel that the death needs investigating further, they will refer this to the Coroner.

Relatives can be assured that Medical Examiners provide an independent view. Once they have completed their review, a member of the team will be in contact within a few days of your bereavement. They can explain things without using complicated medical terms, are specially trained to answer any questions, and can act on any concerns you may have.

The Medical Examiner will make every effort to ensure there are no delays; they will work with the families and carers of the person who died to meet the legal requirements for registering deaths.

They also understand the need for priority in cases where the bereaved has expressed a wish for tissue and/or organ donation. Additionally, they will offer flexibility for those relatives whose religious faith requires the body to be released quickly.

Medical Examiner community phone number: 0117 414 0074

If you are between 6 and 19+6 weeks of pregnancy and have pain or bleeding, fill out this online form.

One of our Early Pregnancy Assessment Clinic team at your chosen hospital site of Southmead, St. Michael's or Weston General hospitals will call you.