My repeat prescription
Repeat medications take 3 working days to process.
This may seem like a long time but please remember that we get thousands of medication requests every week.
For safety reasons we are not able to process medication requests urgently (with the exception of asthma inhalers, insulin, epilepsy medications and GTN).
All other requests will be processed within 3 working days. This includes painkillers and antidepressants. Please ensure you leave enough time for your request to be processed and consider ordering 7 days in advance.
If you have non-clinical queries about your prescription; want to bring the quantities of tablets in-line, need alternative prescriptions to those no longer available, are housebound, or having difficulties accessing your medication at the Pharmacy, then please call our Medicines Management team between 10.00am-11.30am and 15.00-16.30hrs through our main number.
Ways to order your repeat prescriptions: