Repeat medications take 3 working days to process (please allow extra time over bank holidays). 
 

• This may seem like a long time but please remember that our Medicines Management Team receive thousands of medication requests every week. Please also ensure that you have adequate supplies of medication to cover holiday periods.
   

• For safety reasons, we are not able to process medication requests urgently (with the exception of asthma inhalers, insulin, epilepsy medications and GTN). 
   

• All other requests will be processed within 3 working days. This includes painkillers and anti-depressants. Please ensure you leave enough time for your request to be processed and consider ordering 7 days in advance. This is especially important around bank holidays. 
   

• If you have a non-clinical query about your prescription; want to bring the quantities of tablets in-line, need alternative prescriptions to those no longer available, are housebound, or having difficulties accessing your medication at the Pharmacy, then please call our Medicines Management team between 11am - 1pm through our main number. 

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Your local pharmacy

Please do consider speaking with your pharmacist for advice on medication available to you over the counter. There may be occasion when your GP may decline to prescribe items which can be purchased at a pharmacy.

There are a large range of affordable treatments available at your local pharmacy that can treat the following conditions:

• Coughs and colds

• Childhood illnesses

• Throat and sinus infections

• Minor eye conditions

• Earwax

• Hay Fever

• Head lice

• Spots & acne

• Eczema and dry skin conditions

• Athlete's foot & fungal conditions

• Thrush

• Threadworms

• Indigestion and heartburn

• Irritable bowel syndrome

• Constipation and diarrhoea

• Muscle pains & sprains

• Headache and migraines

• Stop smoking

• Baby medicines 

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Ways to order your repeat prescriptions:

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•  The NHS App

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• Online using patient access 
   

• From your pharmacy
   

• By submitting written requests to the prescription postboxes located at the reception area in both surgeries.