Prescriptions

My repeat prescription

Repeat medications take 3 working days to process.
 

• This may seem like a long time but please remember that we get thousands of medication requests every week.
   

• For safety reasons we are not able to process medication requests urgently (with the exception of asthma inhalers, insulin, epilepsy medications and GTN). 
   

• All other requests will be processed within 2 working days. This includes painkillers and antidepressants. Please ensure you leave enough time for your request to be processed and consider ordering 7 days in advance.

Ways to order your repeat prescriptions:

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• Online using patient access sign-in below (recommended)
   

• From your pharmacy
   

• By telephone to our Medicines Management team
  Between 10.00am-11.30am and 15.00-16.30hrs