Prescriptions

My repeat prescription

Repeat medications take 3 working days to process.
 

  • This may seem like a long time but please remember that we get thousands of medication requests every week.
     

  • For safety reasons we are not able to process medication requests urgently (with the exception of asthma inhalers, insulin, epilepsy medications and GTN). 
     

  • All other requests will be processed within 3 working days. This includes painkillers and antidepressants. Please ensure you leave enough time for your request to be processed and consider ordering 7 days in advance.
     

  • If you have non-clinical queries about your prescription; want to bring the quantities of tablets in-line, need alternative prescriptions to those no longer available, are housebound, or having difficulties accessing your medication at the Pharmacy, then please call our Medicines Management team between 10.00am-11.30am and 15.00-16.30hrs through our main number. 


Ways to order your repeat prescriptions:

Contact Details

Willow Surgery, Hill House Road, Downend BS16 5FJ

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