My repeat prescription

Repeat medications take 3 working days to process.

  • This may seem like a long time but please remember that we get thousands of medication requests every week.

  • For safety reasons we are not able to process medication requests urgently (with the exception of asthma inhalers, insulin, epilepsy medications and GTN). 

  • All other requests will be processed within 2 working days. This includes painkillers and antidepressants. Please ensure you leave enough time for your request to be processed and consider ordering 7 days in advance.

Ways to order your repeat prescriptions:


  • Online using patient access sign-in below (recommended)

  • From your pharmacy

  • By placing your request in the prescription box located at
    reception (at either site)

  • By post: to the Christchurch site only

  • To improve our reception process we will no longer be issuing prescriptions at the reception desk. We have developed dedicated medicines team, based at the Christchurch site, for these requests. Specific requests for printed prescriptions will now only be available from the Christchurch site.