My repeat prescription

Repeat medications take 3 working days to process.

  • This may seem like a long time but please remember that we get thousands of medication requests every week.

  • For safety reasons we are not able to process medication requests urgently (with the exception of asthma inhalers, insulin, epilepsy medications and GTN). 

  • All other requests will be processed within 2 working days. This includes painkillers and antidepressants. Please ensure you leave enough time for your request to be processed and consider ordering 7 days in advance.

Ways to order your repeat prescriptions:

Contact Details

Willow Surgery, Hill House Road, Downend BS16 5FJ

The NHS want you to have the best possible experience of care. Please give your feedback

© 2020 Downend Health Group