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About the Patient Participation Group
What is the PPG?
A Patient Participation Group is a group of people who are patients of the surgery and want it to work as well as it can for the patients, doctors and staff. With the support of a practice representative, they meet at regular intervals with the aim of identifying and responding to the needs of the practice population, launching new projects and NHS initiatives. The PPG can also provide practical support in the surgery and help improve communication.
Why should I join?
Your opinion and experience really matter to us and your ideas can help shape how we treat our patients and improve on what we do. We consider the views of our PPG members important and whilst we may not be able to act on every suggestion, all proposals are valued. A background in healthcare is not essential, and indeed no formal training is required, we just need positivity, enthusiasm, and a focus to help the practice and our patient population. We welcome new members from any community, group, gender, age and ethnicity. If you are interested in joining the PPG, or would like to make contact, please speak with a member of the reception team who will be able to advise you.
How much time do I have to commit?
We understand that life can be very busy. Our PPG meetings are scheduled just 4 times a year. These are held at either the Willow or Christchurch practice.
What kind of projects do the PPG work on?
Our PPG members have previously worked on fund raising efforts, helped at flu clinics and implemented improvements for incontinence waste within the patient toilets.
Latest PPG Newsletter
Issue 1 - November 2024
Join the Downend Health Group Patient Participation Group (PPG)!
Are you a patient at Downend Health Group? Do you want to help shape the future of our healthcare services? Then why not join our Patient Participation Group (PPG)?
We’re a group of patients who meet every six weeks to collaborate with the Practice, sharing feedback and ideas to enhance the services provided to our community.
Why Join us?
The healthcare landscape has changed dramatically over recent years, with new technology and services transforming the way we receive care. Downend Health Group now offers a range of clinical specialists and innovative tools like e-consultation and an updated phone system, making it easier to access the right care, fast. Our PPG aims to improve communication between the Practice and its patients, helping to make these changes smoother and more accessible for everyone.
Who Are We Looking For?
We welcome patients of all ages and backgrounds, though we especially encourage younger people to join us. Your perspective is crucial to ensuring that Downend Health Group’s services meet the needs of every age group in our community.
What to Expect?
Our meetings are friendly, relaxed, and about 90 minutes long, alternating between mornings, afternoons, and evenings to accommodate different schedules.
If you’re interested in becoming part of this vital group, simply contact the Practice Reception to learn more or to attend our next meeting.
Contact the Practice Reception team.
Let’s work together to ensure the Downend Health Group meets the needs of all patients, today and in the future!
Gaynor Woolley,
Chair, Downend Health Group PPG