New Patient Registration
We are happy to register new patients who live within the practice area.
We do not discriminate on the grounds of your: race, gender, social class, religion, sexual orientation, appearance, disability or medical condition.
You must provide proof of identification, such as a valid passport, driving licence or identity card. You must also provide a document that gives proof of your address such as a utility bill (e.g. gas, electricity or telephone), Council Tax bill or a tenancy agreement. Please also provide information on any immunisations that were given outside of the UK.
How To Register?
To register as a new patient at the practice. Please follow the registration process below.
Check You Live Within The Boundary Area
Enter your post code to check you live within the practice boundary area
If you are already a patient and are about to move to a new address please let the reception team know by completing our change of details form. They can decide whether or not you are still within our catchment area. If you are not, and you would like to stay with the practice, please let us know. All cases will be dealt with on an individual basis, by the practice manager and your named doctor.
Unfortunately, we currently cannot accept new registrations for patients who do not live within our catchment area. Further information relating to 'Out Of Area' registrations can be found on the NHS website.
Complete Our Patient Registration Forms
If you live within the boundary area, please complete our new patient registration:
For identification purposes, you will need to upload proof of ID and proof of address at the end of the form. Proof of ID can be a passport or driving licence. Proof of address can be a utility bill (gas, electricity or water) or bank statement – dated within the last 3 months.
If you are ill while away from home or if you are not registered with a Doctor but need to see one, you can receive emergency treatment from the local GP Practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local Practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that Practice.
To register as a temporary patient simply contact the practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a Practice in the town or area where you are already registered.
Your Named GP
We allocate a 'Named, Accountable GP' to all of our registered patients. This GP will oversee any associated paperwork or test results. There may be occasion when, without prior notice, the practice may need to change your named, accountable GP. Please be assured that this has no effect on appointment availability, your treatment, or which of our clinicians you see. You are also not restricted to seeing your named, accountable GP, and are welcome to request any member of our healthcare team of your choosing.
Please ask a member of our reception team if you would like details of your current named, accountable GP.
The NHS App
Downend Health Group would like to invite you to use The NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
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