Vita Minds

VitaMinds are an NHS funded service which helps people get access to psychological therapies

24hour support line 0800 0126549

Self Refer

24/7 Telephone Response Line

A free NHS Confidential 24/7 helpline for Children and Adults who live in Bristol, North Somerset & South Gloucestershire.

Our staff will be available 24/7 to provide advice, guidance and support over the phone to anyone who may be worried about their own or someone else's mental health. If you or your loved one feels unsafe, at risk or unable to cope without professional advice, our dedicated staff will respond to your enquiries and arrange for trained mental health advisors and clinicians to help enable you to manage your difficulties/ 

24/7 helpline 0800 953 1919

24/7 Support & Connect 

An NHS, free, confidential 24/7 helpline provided by Vita Health Group, in partnership with AWP. The line is staffed by experienced counsellors, who you can talk to and they will listen. They will offer emotional support and can connect you to organisations available in Bristol, North Somerset, and South Gloucestershire. If English isn’t your first language we can arrange for a translator to support your call.

For immediate emotional and practical support call 0800 0126549

Textphone users dial 18001 followed by 0800 0126549

Children and Young People’s Helpline

If you are 17 or under

When you call the helpline you’ll be asked for your name, date of birth and address. We are a confidential service and we will always respect your privacy. There may be times when we may need to share information with other services, in order to keep you and others safe. This might be when a safety risk is identified. Any information that we share will always be the minimum amount required and done where possible with your full collaboration.

Please call the Children and Young People’s helpline via Avon and Wiltshire Partnership SPA line on 0300 303 1320


Samaritans offer a safe place for you to talk and explore your concerns, worries or anything that is happening for you or causing you distress, 24 hours a day, 7 days a week.

Free helpline, call: 116 223

Bristol Mindline

Mindline provides a space for you to talk when you are in distress or have concerns about someone else. Mindline can also let you know about other mental health services that could help.

Free helpline, open 7 nights a week 7 pm-11 pm, call: 0808 808 0330