Disability Access

Each location has parking for 24 vehicles with 2 disabled spaces, located within proximity of the entrance. There are dropped kerbs for wheelchair use, and a step free and flat entrance into the building, public waiting areas and consulting rooms. The entrance doors have an automatic opening feature and there is a dropped reception desk area for wheelchair users. 

There are lifts in each practice to first and second floor consulting rooms. 

Both Willow & Christchurch Surgery have disabled and gender-neutral toilet facilities. Each toilet has a grab rail, alarm pull cord and a fire alarm warning light. 

Image of smiling child in wheelchair
Image of Blue Badge sign on wall

Disabled parking – Blue badge scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

For more information and an Application Form visit your local council office.

Loop system

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.

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Image of blind lady

Blind/partially sighted

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.


Please visit the guide dog website for further information.

Image of dog helping blind lady walk