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How can we help you?
Please select an option below - This helps us direct your query to the correct team
Self-Help Topics
Referrals
Private, Hospital and outpatient clinics
Once we send a referral to an external specialist, clinic or service provider, it is outside of our control how quickly they respond or schedule an appointment. We understand how important timely care is, however, we do not have control over:
- Wait times
- Appointment availability
- How or when the service provider contacts you
- How their booking and appointment service is triaged
Having Problems with the NHS App?
Resolving issues
You might have trouble using the NHS app for different reasons. Before contacting us, please try the following steps:
1. Check the Official NHS App Help Desk
our issue might be resolved quickly by visiting the NHS App help Desk, where you will find many useful guides to help you get online.
2. Contact the National NHS App Team
If the Help Desk does not resolve your issue, we recommend contacting the NHS App Team via their online contact form
3. Get Help from the Practice
If you are unable to resolve the App issue using the steps above, our team will attempt to assist you. Please report your problem to us using our online form. Please allow 4 weeks for us to respond to your query.