Book an Appointment

The NHS website, Patient.co.uk and the Health & Care Video Library are three excellent websites you can use free of charge. We also have a multitude of information in our Self Help Zone

They have powerful search functions so you can find what you need quickly

• Community Pharmacists are highly skilled clinicians who can counsel you on a range of minor illness concerns either by phone or in person from a pharmacy of your choice. Pharmacists can refer patients identified as having more complex needs to a practice clinician for further discussion.
• Our Urgent Care Team are specialised in managing minor illnesses.  For example: sore throats, chest infections and urinary tract infections.
• Our Clinical Pharmacist Team can support you with concerns about your blood pressure, heart failure, atrial fibrillation, anticoagulation, learning disabilities health checks, dementia health checks as well as complex medication concerns. 
• Our First Contact Physio Practitioner is available to treat you for newly presenting muscular pain. 
• Our Doctors are available to you for complex health problems. 
• Our Nursing Team are available to offer a wide variety of nursing appointments including: chronic disease management clinics, womens health, dressings, suture removal, immunisations, weight management, nhs health checks, blood tests/blood pressure readings, vaccinations etc. Please note: some appointments cannot be booked without referral from a Clinician.

All requests for Clinical Appointments (GP Team or Urgent Care Team) must now be submitted through our online system.

This system will be available from 7:30am Monday to Friday and will only close once all our urgent appointment availability for that day has been filled.

Ways to Book

• Request an appointment online

If you require assistance or need for us to submit this request on your behalf, a member of our Patient Assistant Team is available, either over the telephone, or at front desk to help you.

Once submitted, your request will be triaged by our ‘Administration Team’ who, together with a supporting GP, will manage requests in order of medical priority.

Patients identified as being in urgent need of our services will be contacted with an appointment that day.

Patients whose concerns are identified as being suitable for a routine appointment will be contacted within two working days, and provided with an appointment within the following two week period.  

If you require an appointment with a member of our Nursing Team, our Patient Assistants will book this for you.  Please call us on 0117 970 9500 between 8:00am - 6:30pm Monday to Friday or visit either of our practices between 7:30am - 6:30pm to book a Nursing Team appointment at front desk.

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening