Working For Downend Health Group
About the practice
DHG employs over 100 staff and offers services to residents in the local area from two modern, large purpose-built sites, located within a mile of each other. Both practices offer car and cycle parking, common rooms with kitchen amenities and shower facilities. Our Christchurch site predominantly focuses on urgent care provision, while Willow predominantly offers scheduled care (Chronic disease care).
NHS minor surgery facilities
First Contact Physiotherapy
Local Covid Vaccination centre
We also host:
IAPT mental health services
Private audiology services
Private dental practitioner
The Christchurch site recently refurbished a clinical treatment suite providing a twice weekly wound management service.
Working environment, values and culture
‘We value your health and wellbeing’ reflects DHG’s ethos for both the population it serves and for our staff.
A merger in April 2018 made DHG the second largest practice in South Gloucestershire. We have focused on retaining the closeness and integration of a small practice and restructured our approach so the clinical team have the time and space to enjoy the work that they do.
Our team consists of ten GP partners and thirteen salaried GPs. The multi-disciplinary team includes three practice paramedics, four clinical pharmacists, seven nurses, seven healthcare assistants and three clinical coordinators. DHG is managed by two Executive Managers, twelve lead assistants and twenty patient assistants.
We have a large medicines management team, led by our Clinical Pharmacist Partner, that supports all medication related work.
DHG offers scheduled GP sessions which are the same in the morning and afternoon (15 minute appointments) with one visit per session. We offer flexibility around start times to meet your needs.
What we offer
DHG offers flexible working practices while ensuring equity of work across the GP and healthcare team. The practice provides an induction programme for all new team members and mentoring support with a GP Partner. Salaried GPs meet monthly (supported by a GP Partner) and are part of their own WhatsApp community.
DHG are privileged to enjoy close links with the local Public Health Department (South Gloucestershire) and are the first local practice to have developed a joint role with one of the GPs undertaking part-time public health training and project development.
The practice has a significant role in the local Primary Care Network and all the team are encouraged to get involved in local developments.
Learning and development
We are a training practice for Severn Deanery, University of Bristol Medical School and the University of the West of England and have a full commitment to medical student and post-graduate training.
The practice encourages staff to participate in local CEPN and LMC training programmes.
DHG also runs regular clinical healthcare team meetings for all staff. There are also regular multi-professional meetings (MDTs), run with the community nursing service and adult social care, in addition to regular palliative care meetings. We have also developed an in-house care coordination service to support both clinicians and our MDT involvement.
DHG has a patient list size of more than 28,000 and a PCN patient list size of more than 90,000.