Who are we ?

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The Downend Health Group 'Willow Surgery' formed a Practice Participation Group (PPG) in 2014. This is a group of individuals who may not have any medical training but do have an interest in the services provided by their surgery.

 

The aim of a PPG is to work in partnership with the healthcare and management teams to ensure that service users views are represented.

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It is therefore hoped that our PPG will contribute to a continuous improvement of the services offered by the Downend Health Group as well as provide practical support when necessary. Examples of how other PPGs have helped surgeries include:

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• Help with, and discuss the results of, patient surveys

• Aid communication with patients

• Provide services in the surgery eg health promotion information

• Encourage patients to engage more actively in their own healthcare 

• Contribute to service development and decision making

• Improve practice equipment and facilities
   

 

Aims and Objectives

 

We meet on a regular basis. Each meeting lasts for approximately one hour. The agreed aims and objectives for the group are:

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• Improvements for patients and staff

• Health Promotion

• Improving Patient Education, Health and Services

 

Would You Like to Join Us?

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You are very welcome to join our Practice Participation Group. We are looking for interested people to attend meetings and contribute to the practice with ideas, suggestions.

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You can get involved either by attending our meetings or signing up to our email bulletin.

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Please contact:

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Mrs Andrea Mountain
Lead Receptionist
The Downend Health group

Willow Surgery
Hill House Road
Bristol
BS16 5FJ

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