top of page

Practice participation group

Who are we ?

The Downend Health Group 'Willow Surgery' formed a Practice Participation Group (PPG) in 2014. This is a group of individuals who may not have any medical training but do have an interest in the services provided by their surgery.


The aim of a PPG is to work in partnership with the healthcare and management teams to ensure that service users views are represented.

It is therefore hoped that our PPG will contribute to a continuous improvement of the services offered by the Downend Health Group as well as provide practical support when necessary. Examples of how other PPGs have helped surgeries include:

  • Help with, and discuss the results of, patient surveys

  • Aid communication with patients

  • Provide services in the surgery eg health promotion information

  • Encourage patients to engage more actively in their own healthcare 

  • Contribute to service development and decision making

  • Improve practice equipment and facilities


Aims and Objectives


We meet on a regular basis. Each meeting lasts for approximately one hour. The agreed aims and objectives for the group are:

  • Improvements for patients and staff

  • Health Promotion

  • Improving Patient Education, Health and Services


Would You Like to Join Us?

You are very welcome to join our Practice Participation Group. We are looking for interested people to attend meetings and contribute to the practice with ideas, suggestions.

You can get involved either by attending our meetings or signing up to our email bulletin.

Please contact:

Mrs Andrea Mountain
Lead Receptionist
The Downend Health group

Willow Surgery
Hill House Road
BS16 5FJ

bottom of page