Friends and Family Test
“The Friends and Family Test is a feedback tool that supports the fundamental principle that people who use NHS Services should have the opportunity to provide feedback on their experience that can be used to improve services. It is not a traditional survey. It is a continuous feedback loop between patients and practices.” (Source: NHS England)
NHS England would like to offer you an opportunity to provide anonymous feedback of your experience through the Friends & Family Test.
The question is very basic and it will only take a moment to complete below. The question is followed by comment box where you can provide us with more detail. In some cases we do also publish your comments anonymously.
The average of our overall results and its mode of collection (via website, post, collection box) will be displayed on the notice board in our Reception Area and also will be published on our website (we are working on this).
Please look for details in the waiting room. You can also ask a member of our Patient Advisor team about how to take part or search for more information online at NHS England web page.
Please note that this is an anonymous feedback form and should not be used for any medical concerns. Please contact the practice via the normal channels if you need our help or support.