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Online access

Downend Health Group have a contractual obligation to give patients online access to coded information held in their medical records, including medication, allergies, illnesses, immunisations and test results. Providing an online facility allows patients to make and cancel appointments and order repeat prescriptions at their own convenience. Online services are free to use...(click logo to view)

Proxy Access Policy

Proxy access is where someone is given access to another person’s medical record. For example:

 

  • A parent or guardian who has legal responsibility for a patient under the age of 11

  • A parent or guardian of a patient over the age of 11 and the patient has given consent

  • A parent or guardian of a patient who has legal responsibility for a patient between the ages of 11 and 16  and where a GP has assessed that the patient is not capable of making their own decisions

  • A carer for a patient over the age of 16 – the patient would need to provide written consent

 

The proxy (the person given consent) does not have to be a registered patient at the practice but must be registered for online services at the surgery. In order to be granted proxy access, the applicant must obtain the informed consent from the patient. Should the patient not have the capacity to consent then the designated GP will decide whether it is in the best interests of the patient to have proxy access...(click logo to view)

The NHS is founded on a common set of principles and values that bind together the communities and people it serves – patients and public – and the staff who work for it.

 

This Constitution establishes the principles and values of the NHS in England.

 

It sets out rights to which patients, public and staff are entitled, and pledges which the NHS is committed to achieve, together with responsibilities which the public, patients and staff owe to one another to ensure that the NHS operates fairly and effectively.

 

All NHS bodies and private and third sector providers supplying NHS services are required by law to take account of this Constitution in their decisions and actions.

This leaflet explains who we are, why information is collected about you, the ways in which this information may be used, who it is shared with and how we keep it safe. It also explains how the practice uses the information we hold about you, how you go about accessing this information if you wish to see it and to have any inaccuracies corrected or erased.

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